Hangs on cover art - wont play

[rups0911]

Just installed v2.0.0 on Win 7 32bit. done the authentication with Lovefilm (twice) and I can see the list of films available to watch online. I select one and then play and I get a message saying "playing in 5 seconds, 4 seconds" etc. Then I see a mouse pointer moving and clicking on "details" and the cover art comes up and just hangs....

Thanks

[Martin]

Can you send a screenshot of what you see when it should be playing?

Thanks

Martin

[rups0911]

Here are a couple of screen shots. I've also made a screen video (which I can't upload) which might be more helpful.

[Martin]

Your issue is that the video player is much higher up the screen than expected. Do you have any browser add-ins that might be manipulating the screen layout?

Martin

[rups0911]

I don't think so - I'm using IE9. Screen shot attached. I've got the same issue on two different computers. (they're both running W7 and IE9).

[Martin]

Thanks. Why have you sent a screenshot of the BBC News instead of the LoveFilm page for The Dark Knight though?

Martin

[rups0911]

Just to show that I'm running bog standard ie9 with no plugins etc. do you need a different screen shot ?

[Martin]

Yes, can you send a screenshot of what you see for the LoveFilm page for The Dark Knight?

Thanks

Martin

[rups0911]

Here it is. Thanks. I have made a video of what I see on the screen (it's only200k). Is there a way to send it to you if it's helpful ? It seems that when viewing the lovefilm page through your app on media center that everything is hugely blown up/magnified.

[Beermatt]

Same problem here, 64bit win7 and IE9.
Any help appreciated. Thanks.